Centurylink prism hookup

Below, we're going to go over your equipment, including an overview of your remote control. We're also going to talk about how to record and watch programs with your DVR, how to start a recorded program in one room and finish in another, and much more.

Setting Up your Wireless Access Point

Let's get started by talking about the three different pieces of equipment you receive at installation: The residential gateway is your connection to the Internet and the Prism service. It is a fully-functional router and wireless access point. It also provides firewall protection to the networked devices connected to your Prism service. During installation, both your set-top box and your computers were connected to the gateway. The set-top box is the link between the gateway and your television that receives your TV signal from the gateway. During normal operation of the set-top box, the green power light will remain lit.

If this light isn't on, the unit is off or needs to be reset due to a power failure or interruption. To reset it, simply press and hold the power button for five seconds. The set-top box will return to the active mode. The red recording light indicates a recording is in progress.

Prism TV installation overview

If you subscribe to High Definition programming, the blue light labeled "HD" will be lit when you are receiving High Definition programming. If you have service on more than one TV, you will have a set-top box for each of those TVs. Now, let's talk about the features and commands you'll find on your remote control. Your remote control may look a little different from what's in the video, but in general, they all function the same way.

Installing the Prism Wireless Set-top Box and Wireless Access Point

As you're navigating Prism, remember Menu and Guide are the two primary buttons you will use to find what you want to watch. Let's move on to using your DVR. You can watch and record up to four programs at once on any PRISM-connected TV and you can watch the same program, live or recorded, through any connected set-top box in your home. To record the program you're watching, press the record button. A recording message will appear on the screen, and the red record light on the set-top box will remain on while recording is in progress.

Press the OK key to highlight the program you want to watch or record. Press OK a second time to confirm. Now that you know the basics of recording and watching programs with your DVR, here's how to start watching a recorded show in one room and finish it in another.

Equipment overview

The screen shows a list of recordings sorted by date with the most recent recordings listed first. Select PLAY to watch the program. Prism TV installation overview.

Day of your installation

We appreciate your business and we want you to know what you can expect during your installation. What you can expect during installation. Day of your installation.

Connecting Wireless Devices to Your CenturyLink Modem Network

After these initial surveys and reviews are done, the technician will begin installation. Find out what's playing when in your area.


Setting up your Prism Wireless Set-Top Box (STB)

Discover the features in your Prism TV service. Either indicates a successful pairing. Your wireless Set-Top box will continue to boot up and receive software updates for up to ten minutes. Do not turn off your Set-Top Box while it boots.

Prism TV installation overview | CenturyLink

When the box has completely booted up and the pairing is successful, you will see Prism programming. If the pairing fails, you will need to restart the Wireless Set-Top Box and begin the pairing process again.

If you still see a red antenna, you may need to move your Set-Top Box closer to your Wireless Access Point and repeat the pairing process. After pairing is successful, you can put batteries in your Prism remote and follow the instructions included in your kit for programming it. Before you begin, you'll need to find your residential gateway. The wireless set-top box kit that you received from CenturyLink includes: Setting Up your Wireless Access Point.